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Cancellations or Refunds

  1. What's your cancellation policy?

  2. What's your refund policy?

  3. Warranty Information


  1. What's your cancellation policy?


    Since we use automatic fullfilment and some of our orders may process and ship on the same day, sometimes within few hours of the order placement, we DO NOT allow order cancellation.

    Please see our 7 days 100% Satisfaction Guarantee refund policy for any orders that you wish to return or cancel.



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  2. What's your refund policy?


    If for any reason you are unsatisfied with your purchase, you will have 7 (seven) days from the date it arrived, to return it for a refund.

    All items must be returned in brand new, unused condition. Absolutely no returns on used items. 
    Items must be returned in original packaging with all accessories.
    Any missing items will incur additional charges. Item must be packed neatly in the original box, just like it came in.
    Item  must be returned postage prepaid and insured for the full value.
    We can't be held liable for any lost shipments. 
    Original shipping and insurance charges are NON REFUNDABLE.
    You must email us to obtain RMA number. No returns will be accepted without it.
    We reserve the right to charge 25% restacking fee on any items returned, that don't meet the above criteria.
    Buyer responsible for any warranty related shipping charges. No exceptions!

    We reserve the right to refuse returns on any items that show any sign of being used in any way. These items can be returned back to buyer at buyer's expense only upon us receiving reimbursement of any shipping costs + 20% handling fee. 

    Shipping fees (including items with free shipping) are non refundable. For shipping portion of the purchase price on an item with free shipping, please contact us at sales@affordableinflatable.com

     



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  3. Warranty Information


    Affordable Inflatable (aka: Durka Marine) acts as an authorized Baltik Boat's agent, and as a customer courtesy will assist in obtaining warranty work necessary, as approved by Baltik Boats.

    Affordable Inflatable (aka: Durka Marine) does NOT provide any warranty on Baltik products.

    All warranty as specified in each products description is to be carried out only by Baltik Boats.

    Customers must obtain either a claim number or RMA, prior to shipping any merchandise to Affordable Inflatable. Any unauthorized shipments received by Affordable Inflatable will only be return upon receiving full prepayment for the cost of the return shipment plus $50 processing fee.  

    All shipping charges associated with providing any warranty work it's sole responsibility of the customer and must be fully prepaid prior to returning of the merchandise.



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