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Order Questions

  1. Shipping Policies:

  2. Do you offer local pickups?

  3. When will my order be shipped?

  4. Will I receive any shipping notification or a tracking number?


  1. Shipping Policies:


    FREE SHIPPING to Mainland USA only (Mainland USA = 48 lower states)

    Shipping to Canada as quoted unless prior arrangements have been done (UPS Standard to Canada). Some Northern territory, remote areas and islands in Canada may not be serviced by UPS Standard, so additional fees for updated UPS service maybe required.

    Alaska, Hawaii, Puerto Rico & US Virgin Islands please contact us for a low shipping quote? Please provide us with your country, city, postal code and the boat model you're interest in.

    Local pickups welcome. Contact us for a discounted rate.

    $8.99 Insurance required on each item on all shipments, domestic and international. NO EXCEPTIONS!

    All international orders please contact us for a shipping quote prior to bidding? Please provide us with your country, city, postal code and the boat model you're interest in.

    All International Buyers are responsible for paying any required duty or import taxes.

    All payments must clear prior to shipment.

    Shipping is non refundable. NO EXCEPTIONS!

    Non refundable shipping fee on items with free shipping calculated at 15% of the total price.

    We DO NOT ship to PO Box addresses. Buyers must provide a valid street address to ship to, NO EXCEPTIONS!

    Paypal payments will only be shipped to confirmed addresses. Exceptions maybe allowed on case by case basis.

    We reserve the right to refuse to service or sell any of our products to anybody.

    We're not responsible for typographical errors in either text or pictures. If you notice any errors, please notify us ASAP.



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  2. Do you offer local pickups?


    Yes! We can schedule a pickup for you at our Long Beach, CA location. All pickups must be scheduled ahead of time after online order has been placed.

    Once we receive a confirmation that the item is ready for pickup, we'll email you with available times and dates. After you confirm the date and time that's convenient for you, we'll email you with the pickup address.

    Usually we can schedule a will call with 48 hour notice, but if needed we maybe able to arrange same day pickup with $49.99 expedite fee.

    All local pickups must pay 8.00% CA sales tax, no matter where you live or where you will be using the boat, no exceptions other than when he purchased boat is used for resale, in which case marine related CA resale certificate

    must be provided prior to the pickup.



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  3. When will my order be shipped?


    We can usually ship these orders within three business days from the day we receive full payment. All payments other than Paypal instant payment and credit card payments must clear our bank first, before we can release any order for shipment. Please allow 5-10 business days for other payments to clear.



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  4. Will I receive any shipping notification or a tracking number?


    As soon as we ship out your order, an automatic email is generated and sent to the email address provided in the order. You're also welcome to check in on your order status anytime by logging back into your account on our site and selecting order status page.



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